A : Yes of course. Without rules there would be chaos. The rules we have, are there to protect the users and to avoid fraud. It is up to each user to be familiar with the rules of UO-Auction, and breaking them will have consequences. UO-Auction does not tolerate fraud or abuse.
A : On the top of the page there is a link labelled "Register". Click the link and follow the information on the screen. It is important that you fill in all the fields and as accurately as possible. Usernames and email addresses must not be offensive, racist, pornographic or provide advertising for other sites. Any violation will result in the immediate suspension of the account.
A : Send an email to admin, containing the username in the subject line of the email and from the email address that you registered with. It is important that you remember both, since we need this information to ensure we know who you are.
A : Contact one of the staff members and they will sort it out. Remember to send the email from the address you registered with, and include any details that might be relevant.
A : Take a look at the "Help" section. It answers most questions about buying and selling. If you have any questions you are welcome to contact one of the staff members.
A : It all depends on the circumstances. If the item involved is a house then you should report the seller/buyer to a staff member
and they will suspend the person involved. If the seller/buyer can’t be reached then you should leave a negative feedback so we have this on record for future investigations. If the item has been lost/stolen or if there are any other reason for the deal not being completed then its up to you what should be done. You can either leave a negative feedback or work it out with the buyer/seller yourself. If you have any doubts about what to do, please feel free to contact one of the staff member
.
A broker is a trusted staff member that can help you trade in a secure way. The broker will collect the item that is being sold/bought + the money for the item, and when in posession of both, swap them around to their new owners. This way there is no chance of getting scammed. Brokers claim a minor fee for helping with secure trades.
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